Terms of Service
Effective Date: 1st January 2025
Last Updated:1st January 2026
Terms of Service
Overview
This website is operated by Suzanne Egan Academy. Throughout the site, the terms “we”, “us” and “our” refer to Suzanne Egan Academy.
By visiting our site and/or purchasing something from us, including training courses, you engage in our “Service” and agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including without limitation browsers, customers, and students.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorised purpose.
Products and Services
We make every effort to display products, course details, descriptions, and pricing as accurately as possible. However, we cannot guarantee that all information is always error-free, complete, or current.
We reserve the right to:
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modify or discontinue products or courses at any time
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limit quantities or availability
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update pricing without prior notice
Orders and Payment
We reserve the right to refuse or cancel any order or booking at our discretion, including where we suspect fraudulent or unauthorised activity.
You agree to provide current, complete, and accurate purchase and booking information.
Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy, which forms part of these Terms of Service.
Estimated delivery times are provided as a guide only and are not guaranteed.
We are not responsible for delays caused by factors outside our control, including courier delays, customs processing, or external disruptions.
Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy, which forms part of these Terms.
Where applicable, customers have a 14-day right to cancel their order in accordance with EU consumer law.
Training Courses, Deposits and Payments
Booking a training course with Suzanne Egan Academy secures a place on a specific course date.
Deposits
All course deposits are non-refundable. This is because your place is reserved and unavailable to other students once booked.
Deposits may be transferred once with sufficient notice, at our discretion, but remain non-refundable.
Balance Payments
Any remaining balance must be paid in full before the course date, as outlined at the time of booking.
Failure to complete payment may result in your place being cancelled.
Rescheduling
If you are unable to attend your booked course, you must notify us as soon as possible.
Where sufficient notice is given, we may offer the option to transfer your booking to a future course date. This is at our discretion and subject to availability.
Cancellations
Course bookings are non-refundable.
In certain circumstances, and at our discretion, we may allow a transfer to another course date, provided adequate notice is given.
Non-Attendance
Failure to attend a booked course without prior notice will result in the loss of your booking and any payments made.
Course Requirements
Some courses require models. It is the responsibility of the student to ensure models are arranged where required.
Failure to provide models may impact your ability to complete the course.
Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.
Third-Party Links
Certain content or services available via our site may include materials from third parties.
We are not responsible for examining or evaluating third-party content and do not warrant or assume any liability for third-party websites or services.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors and to update information or cancel orders or bookings if any information is inaccurate at any time without prior notice.
Prohibited Uses
You are prohibited from using the site or its content:
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for any unlawful purpose
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to violate any regulations or laws
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to infringe upon intellectual property rights
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to upload malicious code or harmful content
Limitation of Liability
To the fullest extent permitted by law, Suzanne Egan Academy shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, products, or training courses.
Nothing in these Terms excludes or limits your statutory rights as a consumer.
Indemnification
You agree to indemnify and hold harmless Suzanne Egan Academy from any claim or demand arising from your breach of these Terms or your violation of any law or rights of a third party.
Changes to Terms of Service
We reserve the right to update or change these Terms at any time.
It is your responsibility to check this page periodically for changes.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Ireland.
Contact Information
For any questions about these Terms of Service, please contact:
suzanne@suzanneeganacademy.com